"Not all communication is dialogue. Dialogue is shared exploration towards greater understanding, connection, or possibility. Any communication that fits this definition, the Co-Intelligence Institute considers dialogue. Communication that doesn't fit this definition, we don't call dialogue."

In some twelve thousand in-depth interviews for more than a hundred clients in over thirty countries, seven deep metaphors have surfaced with the greatest frequency in every sector- finance, food, transportation, and so forth- and in every country, regardless of the research team.

Interview with Jane Jacobs

"My thesis in all of this is that this Approach is brilliantly designed to deal with (not manage, not optimize, not improve, not solve problems in— just effectively deal with) complex systems and environments. And we are learning that most of the systems and environments that we puny humans try to affect are, in fact, complex ones."

"So what if, as a society, we worried less about a booming economy which drains the planet of its resources? If, as the positive psychologists suggest, having more stuff isn’t going to make us happier, shouldn’t we worry more about things like building a culture that emphasizes personal connection and community?"

Salon Article